Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- United States : 3 - 5 business days
- North America : 3 - 5 business days
- Europe : 2 - 4 business days
- Australia, New Zealand and Oceania : 5 - 7 business days
- Asia Pacific : 4 - 6 business days
- Latin America and the Caribbean : 4 - 6 business days
- North Africa and the Middle East : 3 - 5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
How long will take to receive my order?
Orders are typically processed and shipped within 24 hours. Once an order has been processed and shipped through Exp International Priority - One of the best Services Available In Morocco - you will receive a shipping confirmation that contains a FedEx tracking number. Shipping takes:
Between 2 to 4 business days to Europe.
Between 3 to 5 business days to the USA and Canada.
Between 4 to 8 business days to Australia.
What makes Moroccan handmade rugs special?
Moroccan handmade rugs are unique due to their traditional craftsmanship, intricate designs, and use of high-quality materials like wool or cotton. They also often feature distinctive geometric patterns.
How do I choose the right Moroccan rug for my space?
Consider the rug's size, color scheme, and design. Measure your space and choose a rug that fits well. Think about your room's décor and style to ensure it complements your space.
Are Moroccan rugs easy to clean and maintain?
Moroccan rugs are generally easy to clean. Regular vacuuming and occasional professional cleaning should keep them looking their best. Avoid excessive moisture to prevent damage.
What is the significance of the symbols and patterns in Moroccan rugs?
Moroccan rug designs often feature symbols and patterns that carry cultural and historical significance. They can represent tribal affiliations, protection, or other traditional meanings. Each symbol may have a unique story behind it.
Wholesale availability
45% off $3000+ purchase. Use code AFRIKESHLOVE45
50% off $5000+ purchase. Use code AFRIKESHLOVE50 .
Please don't hesitate to contact us, if you need more information.